# CNDesk > CNDesk helps small and midsize businesses scope China-based teams for written customer support and repeatable back-office workflows, beginning with a focused pilot. Operating company: 沈阳赤焰腾空科技有限公司. Founder: Gavin K. Contact: gavinwjq@gmail.com This is a concise summary of the public website. Follow the canonical pages for current information. ## Offshore teams - [Written customer support](https://www.cndesk.info/offshore/en#services): Handle email, chat and ticket queues using your knowledge base, approved responses and escalation rules. - [Order and product operations](https://www.cndesk.info/offshore/en#services): Support order updates, returns triage, product listings and routine data checks within agreed permissions. - [Supplier and admin coordination](https://www.cndesk.info/offshore/en#services): Track follow-ups, update records and coordinate routine supplier communication with clear ownership. ## Offshore language pages - [English](https://www.cndesk.info/offshore/en) - [简体中文](https://www.cndesk.info/offshore/zh-CN) - [日本語](https://www.cndesk.info/offshore/ja-JP) - [한국어](https://www.cndesk.info/offshore/ko-KR) - [Bahasa Indonesia](https://www.cndesk.info/offshore/id-ID) - [Bahasa Melayu](https://www.cndesk.info/offshore/ms-MY) - [ภาษาไทย](https://www.cndesk.info/offshore/th-TH) - [Tiếng Việt](https://www.cndesk.info/offshore/vi-VN) ## China market entry CNDesk supports overseas companies considering the China market with market validation, channel partner search and screening, and commercial introductions. Gavin K leads each engagement; the operating company is 沈阳赤焰腾空科技有限公司. - [Market validation](https://www.cndesk.info/lang/en#services): Understand demand signals, customer needs, channel structure and practical constraints before committing significant resources. - [Partner search & screening](https://www.cndesk.info/lang/en#services): Define the right profile, identify relevant organisations and check interest and capabilities through direct outreach. - [Commercial introductions](https://www.cndesk.info/lang/en#services): Connect parties when there is mutual interest, with each side making its own due-diligence and commercial decisions. ## China market questions and boundaries - [What does CNDesk help with?](https://www.cndesk.info/lang/en#faq-1): We help clarify market demand, identify relevant channel partners, screen their interest and capabilities, and arrange conversations where there is mutual interest. The work starts with your commercial question. - [What will I receive?](https://www.cndesk.info/lang/en#faq-2): The agreed scope determines the deliverables. They may include market findings, an explanation of the evidence and its gaps, partner screening findings, and recommended next steps. Introductions depend on mutual interest. - [How does an engagement start?](https://www.cndesk.info/lang/en#faq-3): Email a brief company introduction, your product or service, and the China-market decision you are considering. We discuss fit, scope, deliverables and timing before accepting an engagement. - [Does CNDesk guarantee sales or approvals?](https://www.cndesk.info/lang/en#faq-4): No. Research, screening and introductions support your decisions. Each party conducts its own due diligence; sales, regulatory approvals and successful market entry are not guaranteed. ## China market language pages - [English](https://www.cndesk.info/lang/en) - [简体中文](https://www.cndesk.info/lang/zh-CN) - [日本語](https://www.cndesk.info/lang/ja-JP) - [한국어](https://www.cndesk.info/lang/ko-KR) - [Bahasa Indonesia](https://www.cndesk.info/lang/id-ID) - [Bahasa Melayu](https://www.cndesk.info/lang/ms-MY) - [ภาษาไทย](https://www.cndesk.info/lang/th-TH) - [Tiếng Việt](https://www.cndesk.info/lang/vi-VN)